01224 749100 info@hospitality-training.org.uk

Due to the current COVID-19 outbreak all our course programme

training courses have been suspended until further notice

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Assertiveness Skills

Assertiveness is an essential skill to ensure that we do not get overloaded with everyone's workload and it also helps to keep us from doing other people's work for them.

This half-day course covers the following topics:

  • Assertiveness techniques
  • Developing your assertiveness
  • Action Planning

This Course can provide some underpinning knowledge for Level 3 Unit HS5 - Manage Yourself.

Please Contact Us for further information.