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In-House Courses

All of our learning programmes can be delivered to your teams on an in-house basis. We are also delighted to develop tailor made courses for your organisation. In-house training can be delivered at a time that suits your business commitments, including evenings, and weekends.

Customer Care

Customer Service and Visitor Awareness

Telephone Techniques

Disability Awareness 

WorldHost

Food Hygiene

Introduction to Food Hygiene

Elementary Food Hygiene

Intermediate Food Hygiene

Level 4 Managing Food Safety

HACCP

Health & Safety

Excel in Customer Safety

Fire Marshall Training 

Fire Training Emergency

First Aid - 1 day

Health and Safety for Managers

Legislative Responsibilities

Manual Handling

Management

Appraisal Skills

Bar Management

Delivering an Induction Programme

Interviewing Skills

Leadership and Motivation

Managing Conflict

Recruitment and Selection

Supervisory Skills Training

Yield Management

Marketing

Advertising and Promotion In-house

Selling and Upselling

Marketing

Social Media Skills

Personal Development

Communication Skills

Core Skills - Numeracy, IT, Working with others, Communication, Problem Solving

Personal Effectiveness

Personal Effectiveness and Teamwork

Stress Management

Time Management and Assertiveness

Skills Workshops

Food & Beverage Skills Training

Food Costing and Control

ServeWise

Wines and Spirits

Basics Training Skills

L&D9 - Assessors for SVQ Levels 2 & 3,

Group Training Skills

One to One Training Skills