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Essential Skills for Managers

To be effective and successful in their job, managers and supervisors must meet targets and objectives through tasks performed by the staff in their department and how they are managed.

  • Identify successful methods of communication, leadership, team building and motivation. 
  • The effect of poor communication in the workplace.
  • Managing poor performance.
  • Identify and practice the particular method of communication appropriate to:
    Coaching, giving praise, and giving constructive criticism.


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