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Manager Qualifications

Hotel Managers oversee the running of hotels. They are responsible for food, refreshments, accommodation, amenities, entertainment and conference facilities.

SVQ Qualifications

Develop your knowledge and skills in the workplace by gaining a nationally recognised qualification.

Hospitality Supervision and Leadership SCQF level 7

Hospitality Supervision and Leadership can be used by supervisors in various departments. The qualification has been designed to cover all departme... More

Health & Safety

The ability to work safely, and be fully aware of your role in the management of a safe working enviroment is essential for you, and your team.

First Aid

A one-day course to provide instruction and training in the core aspects of emergency first aid.. More

Manual Handling

This half-day workshop will allow participants to gain a greater understanding of the importance of moving objects safely without causing harm to the back.. More

Risk Assessment

This half-day course is designed for employees to understand what Risk Assessments are.. More

Stress Management

This half-day course is designed to help managers/supervisors increase productivity whilst reducing pressure and therefore stress levels.. More

Health & Safety for Operational Staff

This is a one-day certified course on basic Health & Safety.. More

Fire Training

This half-day course helps to improve the Fire Safety and support of Health and Safety training in our industry.. More

Short Courses

We offer a a variety of informative courses and workshops for career progression and personal development.

Advertising & Promotions

This course provides understanding of Marketing and Sales... More

Age Awareness & Customer Care

This short course aims to raise awareness and understanding of ageing and the practical implications this has for customer care.. More

Appraisal Skills

This course is designed to give you a clear understanding of how to structure and conduct an effective personal performance review... More

Assertiveness Skills

Assertiveness is an essential skill to ensure that we do not get overloaded with everyone's workload and it also helps to keep us from doing other peoples work for them.. More

Certificate in Advanced Food Safety (RSPH)

The Diploma in Food Hygiene and Safety is an advanced qualification designed for managers & senior staff in food business.. More

Disability Awareness

This workshop has been to raise awareness and customer care skills when dealing with customers with disabilities.. More

Essential Supervisory Skills

To be effective and successful in their job, supervisors must meet targets and objectives through tasks performed by the staff in their department.. More

Group Training Skills

How to turn specific training needs into training objectives... More

One-to-One Training Skills

This course is designed to help supervisors carry out one-to-one training and workplace assessment to define standards of performance.. More

Personal Effectiveness and Teamwork

This course is aimed at Supervisors/Managers and will promote a greater awareness of the attributes and skills necessary to develop teamwork.. More

Time Management

This half-day course helps you to manage your time effectivly... More

Up-Selling Skills

This half-day course is designed for Food and Beverage Staff to maximise Food and Drink Sales techniques.. More