This qualification is for over 18 year olds only.
Beverage service can be the difference between guests spending lots of money or having one drink and leaving. Bars can become very dirty and smelly within a short space of time if not maintained properly. Drinks can spill onto the floor and can get sticky, therefore it is important that the workplace is left tidy and ready for the next days business.
Bar work can be challenging and it is important that the customers get an experience in order that they would come back.
The qualification covers Health and Safety in the work business. This is important in the bar as you will be using Cleaning Materials for the bar tops, floor, cleaning fluids for the Beer Lines.
Working relations with customers and team members is important, Customer Care skills are covered within the qualification.
The main part of the qualification covers the preparation and service of drinks. This includes Draught, Free Pouring, Optics, Bottled Drinks and Soft Drinks.
On completion of this qualification you will have the ability to open and close down a Bar and ensure that this is done efficiently and safely.
Beverage Service SCQF Level 5
List of all units for GM2D 22 (complete 10 units in total)
1GEN1: Maintain health and safety in hospitality
1GEN4: Work effectively as part of a hospitality team
2GEN1: Impact of personal behaviour in hospitality
Optional units (seven units required)
1FBS1: Prepare and clear the bar area
2FBS2: Serve alcoholic and soft drinks
2FBS3: Prepare and serve cocktails (Mixology)
2FBS4: Prepare and serve beer/cider
2FBS5: Prepare and serve wine
2FBS6: Maintain Cellar and Kegs
2FBS7: Clean drink dispense lines
2FBS8: Prepare and serve dispensed and instant hot drinks
2FBS9: Set up a specialist coffee station
2FBS10: Prepare and serve beverages from a specialist coffee station
2FBS11: Clean and close a specialist coffee station
2FBS12: Receive, store and issue drinks stock
2GEN7: Resolve customer service problems
2GEN8: Promote additional services or products to customers
2GEN11: Maintain customer service through effective handover
2GEN12: Maintain and deal with payments
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