Fast food/Takeaway
Takeaway staff are integral to the food service industry, specialising in providing high-quality, quick, and efficient service for customers who order food for takeout. Their responsibilities typically include taking customer orders, preparing food and beverages, packaging the items for delivery or collection, handling cash and payments, and maintaining cleanliness in the work environment.
They may work in a variety of settings, such as fast-food restaurants, cafes, food trucks, or delivery-only kitchens. Key duties of takeaway staff include ensuring the timely delivery of food, handling customer inquiries, managing inventory, and adhering to health and safety regulations. Additionally, they may be required to assist with basic cooking or food prep, depending on the establishment's size and structure.
Key Responsibilities:
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Customer Service
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Order Preparation
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Food Packaging
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Cash Handling and Payments
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Hygiene and Cleanliness
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Teamwork
In person Courses to support career development
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SVQ Level 2 in Food and Beverage Service
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Elementary Food Hygiene
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MA Food and Beverage Service SCQF level 5
Online Training
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Customer care
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​Allergen Awareness
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Food & beverage service
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Perfect coffee
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Fire Awareness
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COSHH
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Manual Handling
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H&S Awareness
​
Travel
An air steward or train steward plays a crucial role in ensuring the safety, comfort, and satisfaction of passengers during journeys. In the context of the food and drink industry, they are responsible for serving meals, snacks, and beverages to passengers, ensuring that they have a pleasant and enjoyable experience while also maintaining a safe and secure environment onboard.
Key Responsibilities:
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Customer Service
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Food and Beverage Service
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Safety and Security
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Managing Environment
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Handling Difficult Situations
In person Courses to support career development
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SVQ Level 2 in Food and Beverage Service
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Elementary Food Hygiene
-
MA Food and Beverage Service SCQF level 5
Online Training
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Customer care
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​Allergen Awareness
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Food & beverage service​
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Fire Awareness
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COSHH
-
Manual Handling
-
H&S Awareness
Holiday Accommodation/parks
Staff working in a holiday park play an integral role in ensuring that visitors have a safe, enjoyable, and memorable experience. Their responsibilities vary widely depending on the department but typically include customer service, hospitality, entertainment, maintenance, and safety. The holiday park is often a hub of recreational activities and accommodation, so staff are expected to contribute to creating a welcoming atmosphere while handling various operational tasks.
Key Roles and Responsibilities:
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Customer Service:
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Accommodation and Housekeeping
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Entertainment and Activities
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Food and Beverage
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Maintenance and Groundskeeping
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Health and Safety
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Retail
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Administration and Management
In person Courses to support career development
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SVQ Level 2 in Food and Beverage Service
-
Elementary Food Hygiene​
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Personal Licence Staff Training Course
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MA Food and Beverage Service SCQF level 5
Online Training
-
Customer care
-
​Allergen Awareness
-
Food & beverage service
-
Perfect coffee
-
Fire Awareness
-
COSHH
-
Manual Handling
-
H&S Awareness
​